Trust Center
Your data. Secure by design.
At Liros, trust is fundamental to everything we build. We are committed to protecting customer data through strong security practices, transparent data handling, and compliance with European regulations.
Compliant with GDPR and the EU AI Act.
Overview
How we handle your data
Data residency
All customer data is stored and processed within the European Union, on infrastructure from trusted cloud providers with EU-based data centres.
We do not transfer personal data outside the EU/EEA, except where required for specific subprocessors (e.g. AI processing), in which case appropriate safeguards such as Standard Contractual Clauses (SCCs) are applied.
Security practices
We apply industry-standard security practices across our platform, including:
- Secure infrastructure and cloud architecture
- Encryption of all data in transit and at rest
- Role-based access control and data isolation
- Continuous monitoring and anomaly detection
- Secure development practices and vulnerability prevention
Our approach is aligned with modern SaaS security standards and continuously improved as threats evolve.
AI and data usage
Liros uses AI to generate responses within the platform.
- Customer data is never used to train external AI models
- AI operates within controlled environments
- Businesses retain full control over how responses are used
Data control
Businesses using Liros have full control over their data, including:
- Configurable data retention settings
- Access to historical conversations
- Ability to delete or anonymize data
Documentation
Policies and documentation
For more details, please refer to:
Terms of Service
Agreement for using Liros
Privacy Policy
How we process personal data
Data Security
Technical and organizational measures
Contact
Security or privacy questions?
For security or privacy-related inquiries, write to us.