Autonomous support
for e-commerce

One AI layer for support, automation, and insight.

Our product is an AI support agent that answers customer questions instantly—connecting to your information sources, warehouse systems, and shipping carriers, and using that context to answer like a human support agent, just faster and more cost-efficient.

Connect your stack

Plug into your knowledge base, order data, warehouse tools, and shipping partners in one unified setup.

Automate operations

The assistant handles order status checks, fulfillment updates, and carrier tracking automatically—no manual back-and-forth.

Improve continuously

Use analytics and conversation history to identify gaps and make the assistant smarter every week.

Integrations

Everything connects to Liro

Plug in the systems you already use. Liro pulls the right context from each one and automates support end to end.

Connected integrations

We support many more integrations than the ones shown here—and even more are on the way.

Price calculator

See how much you can save with Liro

Compare your current support setup with Liro.

Support team size

Avg. salary per employee (DKK/month)

Current software

See your potential savings

Enter your team size and current software above to calculate how much Liro can save you.

Estimate based on competitors' public list prices (converted to DKK), ~1,000 tickets/month per support employee, and an average automation rate of 82%. All prices are excl. VAT.

Incoming request

Example: "Where is my order #847291?"

The customer asks a question. The agent recognises the order number and identifies this as an order-status request.The customer asks a question. The agent recognises the order number and identifies this as an order-status request.

Our vision

What we strive for

Set a new standard for AI support.

Make every customer conversation fast, accurate, and helpful from first message to final resolution. We're aiming for a 95% resolution rate.

Give teams full visibility and control.

Combine automation with clear oversight, so your team can improve quality with confidence every week.

Help brands scale without losing their voice.

Enable growth across channels and markets while keeping answers aligned with your tone and policies.

Track quality, uncover gaps, and improve every week.

Monitor analytics and conversation quality in real time. Spot unanswered intents, update your knowledge, and keep improving.

82%Auto-resolved conversations

<30 secAverage first response time

91%Order-status requests automated

24/7Always available

We are here to help

Whether you have a question, want a tailored plan, or need help choosing the right setup, we are ready to help.

General questions

Need a quick answer about setup, integrations, or plans?

contact@liro.dk

Product walkthrough

Want to see how Liro fits your support flow before getting started?

View demo

Call us directly

Prefer to talk? Reach us on weekdays during business hours.

+45 22 10 82 93

Book a meeting

Get a 30-minute demo

See how Liro can streamline your support. Pick a time that works for you.

Your data stays protected

Visit our Trust Center

Hosted in the EUSupabase on AWS EU-North-1 with encryption in transit and at rest.

GDPR by designData Processing Agreements with vendors where required.

TLS and encryption at restTLS protects data in transit across the product, and stored data is encrypted at rest—reducing risk on the network and on disk.

Continuous monitoringOperational and security monitoring with structured logging and alerting—so anomalies are caught early and addressed quickly.

FAQ

Frequently asked questions

How fast can we get Liro live?

After our initial meetings, where we clarify your needs and set up your solution, you get access to the app. Each integration—such as PostNord or the chat widget on your website—takes about 5–10 minutes to connect. As soon as your systems are connected, the support agent works immediately.

What types of support requests can the AI handle?

Liro isn't built around fixed scripts or categories. The AI understands what your customer is actually asking, finds the relevant information, and writes a clear, accurate answer—from simple product questions to more complex requests.

How is a conversation counted?

A conversation is a resolved ticket—whether it takes one message or many. We don't count individual messages or differentiate by length; one customer issue handled from start to finish counts as one conversation.

Are there any setup or hidden fees?

No. There are no onboarding costs, no surprise charges, and no extra price tag on the custom integrations we build for you. You pay one fixed monthly price based on your conversation volume—that's it.

Which integrations are included?

All integrations are included as standard on every plan. Whether you use Shopify, PostNord, or something more niche, we also build custom integrations for your specific systems at no extra cost. Being connected to all your tools is key to getting the most out of Liro, so it's part of what every customer gets.